Research Help Desk

insert title here - note to self, think of a title for this post!

Morning email - lots of email. oh joy! General project maintenance/managerial stuff. Investigate/fix workflow issues with the Mass Digitization project (the robotic book scanner). Hunt for a workstation for the contract worker that is working on the WWI digitization project. Do my due diligence on that massive black cloud looming. Today is Wednesday. Wednesday is my weekly research help desk shift. Each week I have mixed feelings about my time on the desk.

Research Help Desk...

Day three… Morning: Yes, email. Got into work early to cover on Research Help Desk for a colleague. I always find my shift on the help desk quite comical. I get the feeling that students and faculty don’t know how the approach the guy covered in tattoos sitting at the help desk with a laptop. Once they find out that I am actually a librarian, and not a student, or some weirdo sitting there, they seem quite surprised.